General conditions of Sale
he offer and sale of products on our website www.dulcispasticceria.it are governed by these Terms of Sale.
The products purchased are sold directly by www.dulcispasticceria.it A.Dol.Sar. Ltd. hereinafter referred to as "seller", with registered office in Italy, via Bacchus 22, ZI Elmas 09030 Elmas (CA). You will find information about orders, shipping, refunds and returning products purchased on www.dulcispasticceria.it . Remember you can always contact the seller by e-mail to the following email address: firstname.lastname@example.org.
1. Our Business Policy
1.1 The seller offers for sale, on www.dulcispasticceria.it, products and conducts its e-commerce activities are available exclusively to its end users, the "Consumers".
1.2 When "Consumer" shall mean any natural person acting on www.dulcispasticceria.it purposes not related to his trade, business or professional activity. If you are not a "consumer", please refrain from any products on www.dulcispasticceria.it.
1.3 In view of its commercial policy, the seller reserves the right not to process orders received from parties other than the "consumer" or orders that do not comply with its trade policy.
1.4 These Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on www.dulcispasticceria.it between users www.dulcispasticceria.it and the seller.
1.5 The General Conditions of Sale do not regulate the supply of services or sale of products by parties other than the seller that are on www.dulcispasticceria.it through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the seller to verify the conditions of their sale because the seller is not responsible for the provision of services by third parties other than the seller or the conclusion of operations commerce between users www.dulcispasticceria.it and third parties.
2. How to conclude a contract with the seller
2.1 To conclude the purchase of one or more products on www.dulcispasticceria.it, you must fill out the order form in electronic format and send to the seller, via computer, following the relevant instructions.
2.2 The order form contains a link to the General Conditions of Sale and to the information on the right of withdrawal, and a summary of information on the characteristics of each product ordered and its price (including all applicable fees and taxes) , the means of payment that you can use to buy each product and the method of delivery of the purchased products, shipping costs and delivery, the conditions for the exercise of your right of withdrawal and the modalities and timing of product returns purchased.
2.3 The contract is concluded when the seller receives, via computer, your order form, after verification of the correctness of the data relating to your order.
2.4 Before proceeding with product purchase by transmitting the order form, you will be asked to read carefully the General Conditions of Sale and the Right to Return, to print a copy using the print option and to save or reproduce a copy for your own personal use.
2.5 The order form will be filed in our database for the period of time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order.
2.6 Before submitting the order form, you will be asked to identify and correct any errors in data entry.
2.7 The language available for concluding the contract with the seller is the Italian.
2.8 After the contract, the seller will pay for your purchase order, following verification of receipt of payment.
2.9 The seller can not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases we will inform you by e-mail that the contract is not concluded and that the seller has not carried out your purchase order specifying the reasons. If the products displayed on www.dulcispasticceria.it, are no longer available for sale at the time of your last access to the site or sending the order form, it will be the seller inform you promptly and in any case within thirty (30) days from the day following that on which you sent your order to the seller, the unavailability of the products ordered. In case of forwarding the order form and payment of the price, the seller will refund you the sum paid.
2.10 By transmitting the order form, you unconditionally accept and undertake to observe in dealing with the seller, these Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order form for the purchase of products on www.dulcispasticceria.it.
12.2 The contract, the seller will send you by e-mail, a receipt of the purchase order, containing the information already contained in the order form (referring to the General Conditions of Sale and Right of Withdrawal, information about the essential characteristics of the product and detailed indication of price, terms of payment, the right of withdrawal and delivery costs)
3. Guarantees and product prices
3.1 On www.dulcispasticceria.it are offered for sale products made directly by the seller.
3.2 The seller does not sell used, irregular or of lower quality than the corresponding market standards.
3.3 The main characteristics of products are shown on www.dulcispasticceria.it within each product. The images and colors of products offered for sale on www.dulcispasticceria.it may not exactly correspond to the real effect of the Internet browser or monitor used.
3.4 The prices of products may be subject to change. Check the final price of sale before sending the relevant order form.
3.5 The purchase requests from countries not included among those the splash page will not be accepted by the seller.
3.6 All products come with an identification tag attached with a disposable seal. Please do not remove the tag or seal from the purchased products, which are an integral part
3.7 The seller, in the event of exercise of your right of withdrawal, has the right not to accept returned products that are returned without the corresponding tag or that have been altered from their original status or have been damaged.
4.1 Payment of the product prices and relevant shipping costs and delivery can follow one of the procedures indicated on the order form.
4.2 In case of payment by credit card, financial information (for example, the number of credit card / debit card or expiration date) will be sent by encrypted protocol to Banca Sella or other banks, which provide related electronic payment services at a distance, without third parties in any way have access. Such details will never be used by the seller except for performing the procedure relevant to your purchase or issuing refunds in the case of return of the products, as a result of exercise of your right of withdrawal, or if it becomes necessary prevent or report to police the commission of fraud www.dulcispasticceria.it. The price for the purchase of products and shipping costs, as indicated in the order form will be debited from your account at the time of shipment of the products purchased.
5. Shipping and delivery of products
For specific mode of shipment and delivery of products, go to the Contact section. Please pay attention to the information in this section because the information contained herein are an integral and essential part of these General Terms and Conditions and, therefore, are considered to be completely understood and accepted at the time of transmission of the order form.
Requests for information through our services: contact Contacts. For more assistance, access to the Contacts.
7.1 You have the right to terminate its contract with the seller, without penalty and without specifying the reason, within ten (10) working days from the day of receipt of goods purchased on www.dulcispasticceria.it. It is not possible to change the product chosen with another.
7.2 To cancel the contract you must use the Return Form.
7.3 In this case, you must return the products to the seller delivering to the carrier for shipment within ten (10) working days from the day you have received the products.
7.4 The only costs charged to you are to return products purchased.
7.5 If you decide to use the shipping company indicated by the seller in the Return Form, you will not, however, carry in person to meet expenses, at your expense, to return products purchased. The payment of the expenses of returning the purchased products will be made, on your behalf, directly from the seller, which therefore will free from any obligation to pay to the shipper. The seller, for payment of the refund, it will withhold an amount from the refund lump sum equal to the cost previously incurred for shipping and delivery to your home the products purchased. Moreover, from the time of delivery of the purchased products to the shipping agent indicated by the seller in the Return Form, the seller will exempt from any liability in case of loss or damage to the products during transport.
7.6 If you decide to use a carrier other than that indicated by the seller in the Return Form, you should instead perform in person the payment of expenses, at your expense, to return products purchased. In such a case it will be repaid the cost previously incurred for the delivery to your home the products purchased, however, will remain at your charge any liability for loss or damage to the products during transport.
7.7 The return right - besides compliance with the terms and conditions described in paragraphs 7.1, 7.2, 7.3 and 7.4 - is exercised properly if they are fully met the following conditions: The Return Form must be properly completed and submitted to the Seller within ten (10) working days of receipt of goods; products must not have been; the identification tag is still attached to the products with the disposable seal that is an integral part of the property; Products must be returned in their original packaging; return items must be delivered to the carrier within ten (10) working days from the date you received the products.
7.8 If the return right is exercised in conformity with the procedures and time limits specified in this paragraph 7, the seller shall refund the amounts paid for the purchase of products on the conditions and terms provided.
7.9 The money will be reimbursed as soon as possible and in any event within thirty (30) days from the date on which the seller is aware of your right of withdrawal, we will activate the refund procedure, a After checking the correct execution of the terms and conditions mentioned above, as indicated in paragraph 8.
7.10 If you do not comply with the procedures and terms for the exercise of your right of withdrawal, as specified in this paragraph 7, you will not be entitled to a refund of the money paid to the seller; However, you can get back at your expense, the products in the state in which they were returned to the seller. Otherwise, the seller is entitled to keep the products in addition to sums already paid for their purchase.
8. Timing and procedures for reimbursement
8.1 After returning products, the seller provides the necessary investigations related to compliance with the same conditions and time limits specified in paragraph 7. In the event that the checks are successfully concluded, the seller shall send you by e-mail about the confirmation of acceptance of the returned products.
8.2 Whatever the mode of payment you used, the refund is activated by the seller, as soon as possible and no later than thirty (30) days from the date on which the seller is aware of your right of cancellation after verification the proper execution of your right of withdrawal and acceptance of returned products.
8.3 If there is no correspondence between the recipient of the products indicated in the order form and who has made the payment of sums due for their purchase, the reimbursement of amounts in the event of exercising the right of withdrawal, will be performed by the seller, in any case, against those who made the payment.
8.4 The date of the crediting shall be the same; you will not undergo any loss in terms of bank interest.
8.5 The seller shall notify the consignor for the return of products. By using the pre-printed label attached to the package containing the product, you can return the products to the seller, without making firsthand the payment of necessary expenses. The manner and the deadline for exercising the right of withdrawal, this method takes the direct payment to the seller, on your behalf, the cost of returning the products purchased, freeing you from any obligation to pay to the shipper. This method also allows you to check, at any time, where each pack, freeing you from any liability in case of loss or damage to the products during transport
8.6 If you decide to use, for the return of products, a carrier other than that indicated by the seller, you should instead make firsthand the payment of necessary expenses and will remain at your charge any liability for loss or damage to the products during transportation, in the manner and the deadline for exercising the right of withdrawal.
9.2 You are advised to read, if not already done so, our General Conditions of Use which also contain important information on how we process the personal data of our users and the security systems adopted.
10. Governing law and dispute resolution
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree No 6 September 2005. 206 on consumption, with specific reference to the legislation on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce. Hole single competent Cagliari.
11. Amendments and updates
The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication of www.dulcispasticceria.it